Terms of Service

Last updated: September 25, 2025

1. Acceptance of Terms

Welcome to RaiseLoft, a fundraising management platform. By accessing or using our service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our service.

2. Description of Service

RaiseLoft is a comprehensive fundraising management platform that helps startups and companies manage their investor relationships, track fundraising activities, and streamline their capital raising process. Our services include investor CRM, pipeline management, interaction tracking, and related tools.

3. User Accounts

3.1 Account Creation

To use RaiseLoft, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Responsibility

• You must provide accurate, current, and complete information
• You are responsible for maintaining account security
• You must notify us immediately of any unauthorized use
• You may not share your account with others

4. Acceptable Use Policy

You agree to use RaiseLoft only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on the rights of others, including intellectual property rights
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Use automated scripts or bots without permission
• Interfere with or disrupt our services

5. User Content and Data

5.1 Your Data

You retain ownership of all data you input into RaiseLoft, including investor information, interaction records, and business data. We do not claim ownership of your content.

5.2 License to Use

By using our service, you grant RaiseLoft a limited, non-exclusive, revocable license to use your data solely for the purpose of providing our services to you.

5.3 Data Security

We implement reasonable security measures to protect your data, but cannot guarantee absolute security. You are responsible for backing up your important data.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our service, you consent to the collection and use of information in accordance with our Privacy Policy.

7. Subscription and Payments

7.1 Subscription Plans

RaiseLoft offers both free and paid subscription plans. Paid plans provide additional features and capabilities as described on our pricing page.

7.2 Payment Terms

• Subscription fees are charged in advance on a monthly or annual basis
• All fees are non-refundable unless required by law
• We reserve the right to change our pricing with 30 days' notice
• Failure to pay may result in service suspension or termination

8. Service Availability

While we strive to provide reliable service, we do not guarantee uninterrupted access to RaiseLoft. We may perform maintenance, updates, or experience outages that temporarily affect service availability.

9. Intellectual Property

RaiseLoft and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

10. Third-Party Services

Our service may integrate with third-party services (such as Google authentication, email services, etc.). These third-party services are governed by their own terms and privacy policies.

11. Disclaimer of Warranties

RaiseLoft is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, RaiseLoft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

13. Indemnification

You agree to indemnify and hold harmless RaiseLoft from any claims, losses, damages, or expenses arising from your use of our service or violation of these Terms.

14. Termination

14.1 Termination by You

You may terminate your account at any time by contacting us or using account settings.

14.2 Termination by Us

We may suspend or terminate your account if you violate these Terms or for other reasons at our discretion, with or without notice.

14.3 Effect of Termination

Upon termination, your right to use RaiseLoft will cease immediately. We may delete your data after a reasonable period, subject to applicable laws.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting updated Terms on our website and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the new Terms.

17. Contact Information

If you have questions about these Terms, please contact us.