Privacy Policy

Last updated: September 25, 2025

1. Introduction

Welcome to RaiseLoft. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fundraising management platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Company information and professional details
• Account credentials and authentication data
• Profile information and preferences

2.2 Investor and Business Data

As part of our fundraising management service, we collect and process:

• Investor contact information and profiles
• Investment interactions and communications
• Fundraising pipeline and deal information
• Meeting notes and follow-up data

2.3 Technical Information

We automatically collect certain technical information, including:

• IP address, browser type, and operating system
• Usage patterns and feature interactions
• Device information and access times
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our fundraising management services
• Process your transactions and manage your account
• Send important notices and updates about our services
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance user experience
• Ensure platform security and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: When you explicitly authorize us to share specific information
• Service providers: With trusted third-party vendors who assist in operating our platform
• Legal requirements: When required by law or to protect our rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection practices

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time, subject to applicable legal requirements.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Export your data in a portable format
• Opt out of non-essential communications
• Restrict certain processing activities
• File complaints with applicable data protection authorities

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized features. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our platform may integrate with third-party services (such as Google authentication). These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.